Mananpreet Singh
Technology Leader (DevOps & Security)
About
I have 12+ years of experience as a technology personnel having an experience in Security, FinTech, HealthCare domain. I completed my master’s from the Dalhousie University in Internetworking with a major in Network Security. I worked with Dalhousie University, multinational and Startup companies like NTT DATA, Morgan Stanley, AlayaCare. I architected and implemented the scalable cloud infrastructure from ground up for Startup which has been used by the Company to scale from 10 to 500+ customers.
Work Experience
AlayaCare
Montreal, CA
Cloud based home care software with end to end solution.
May 2017 – now
Senior DevOps Specialist / Head of IT department / Cloud Security Engineer
AlayaCare is a revolutionary cloud-based home care software platform for agencies looking for innovation and efficiencies across the entire agency. I joined AlayaCare during the intial stage of startup phase to help the company and team to architect and implement the cloud solution. Through out all these years I worked on multiple positions.
Highlights
- Lead multiple projects in the DevOps team in a startup company.
- Work closely with CEO, VP, and higher management.
- Manage and mentor a small team of engineers.
- Work alongside cross-functional teams like Dev, Security, Product, Sales, and Marketing at various stages of product development to deploy in a SAAS environment.
- Architect, implement and manage the network, cloud infrastructure, and databases on AWS
- Contribute to the architecture of application stack and cloud systems.
- Design, deploy, and maintain multi-tiered non-production and production systems.
- Participate in technical roadmap and lead initiatives.
- Contribute for developing CI/CD pipeline using Git, Jenkins.
- Handle code deployment in production and non-production environments.
- Monitor metrics and troubleshoot issues and outages in a production environment.
- Setup and manage application infrastructure on Rancher.
- Migrate infrastructure from Rancher to Kubernetes.
- Create helm charts for the internal application.
- Automate cloud infrastructure using IAC (Terraform, Cloudformation).
- Work with security officer to improve the security posture.
- Collobirate with multiple teams and consultancy to get SOC 2 certification.
- Lead MariaDB upgrade in production and non-production environment for 500+ customers.
- Implement tools across the company like VPN, JumpCloud, Slack, JIRA, Office 365 etc.
- Implement monitoring tools like Grafana, Pagerduty and integrated with Slack.
- Perform additional duties for Director of IT operations.
- Report directly to VP to implement corporate IT policies and discuss strategic plans.
- Manage budget and coordinate with different departments.
- Create project plans, documentation, manuals, and IT policies.
- Approve purchases of IT hardware and software in accordance with the established budget.
- Part of on-call rotation to provide support as a DevOps and IT Manager
- Onboard new hires and provide training and mentorship.
- Drive the security of our AWS infrastructure with our SRE/DevOps teams with initiatives such as AWS security best practices with the Secure Environment Accelerator.
- Securing containers and hardened docker images.
- Lead the implantation security tooling, log collection, and automation for monitoring and forensic (SIEM, SOAR).
- Ensuring there is a strategy for patching and vulnerability management at the systems level and automate.
- Review, Implement a BCP/DRP across all Platforms RBAC policies in a CI/CD environment and building tooling to help developers deploy secure software.
- Security incident: Define and manage the Security Incident which should be aligned with the global incident management process.
- Participate in security investigations and incident response.
- Participate in tabletop and red team exercise.
- Contribute to the development of KPIs and KRIs to measure and report on security risk and compliance via a combination of reports and analytics dashboards, with the team utilizing relevant analytics, GRC and Continuous Compliance Management solutions.
- Assist with business case justifications and cost/benefit analyses for cybersecurity spending and initiatives.
NTT DATA
Halifax, CA
Global innovator of IT and business services.
June 2021 – May 2017
Senior System Administrator
NTT Data is a Global innovator of IT and business services. I was working for Morgan Stanley on the behalf of NTT DATA, to manage their data centers across the globe.
Highlights
- Manage and support large enterprise Data Center infrastructure of Morgan Stanley.
- Participate in troubleshooting and resolving infrastructure faults/outages on Windows and Unix/Linux servers and provide RCA as required.
- Hands-on experience in Service-Now ticketing system to track incidents, requests, and general tickets for day-to-day operations.
- Build and Configure servers with required roles and functions to support various applications.
- Deploy scripts, and packages on Linux (RHEL 5, 6) and MS windows servers (2003, 2008, 2012).
- Build, deploy and manage applications using CI tools and configuration management system.
- Regularly used shell scripts (Bash, Perl) to improve my day-to-day functions.
- Manage AD, NAS/SAN Storage, TCP/IP, LDAP, SharePoint, DNS, load balancers, firewalls, MySQL, SSL/TSL certificates (PKI), Kerberos, SiteMinder, SOAP, SPNEGO authentications.
- Day-to-day administration of Linux (WebSphere Application Server, WPS, Apache/Tomcat) and Windows server environment( IIS ) applications to meet the SLA.
- Basic knowledge of primary control frameworks such as ISO 27001, COBIT, PCI DSS, etc.
- Working with multiple Engineering groups to deliver value to customers.
- Assisting in major Data Center events such as power down/up and disaster recovery tests.
- Responsible for maintaining and updating documentation and creating knowledge base articles using Twiki.
- Mentor and train nearshore and offshore team members as necessary.
- Provide 2nd-level support and an escalation point for incidents and service requests.
- Provides excellent customer service both enabling and troubleshooting web solutions from Dev, QA, and Production environments.
Logic Matters
Punjab, IND
Provide IT services to businesses.
June 2007 – July 2011
System And Network Administrator
Logic Matters provides IT services to businesses. I was working for multiple customers to provide support and design network solutions.
Highlights
- Maintained, monitored and configured network infrastructure (CISCO Routers & Switches), LAN, WAN, multimedia support, cabling, Linux Web Server (Script Installation and traffic monitoring).
- Conducted regular security audits and reviews of all IT related software and hardware.
- Managed network components for monitoring network/system resources.
- Assisted with the installation/management of networking components (routers, firewalls, switches and scripting).
- Reviewed IT security related activities to cross verify if it is in compliance with standards.
- Worked with broad range of industry standard like ISO 27001, COBIT, , PCI etc.
- Performed network design, cost-benefit analysis, risk assessment and disaster recovery.
- Configured and built DNS server, Web servers(IIS, SQL, Exchange), workstations from scratch.
- Responsible for data backups, user management, and operating system installation (windows and Linux).
- Troubleshoot and configure hardware/software & WIFI (WEP/WPA) and Access Points.
- Handled client’s inquiries using ticketing system, over the phone/email and provided technical customer support.
- Maintained website and portal using various CMS systems (WordPress, Drupal, Joomla, Vbulletin, MyBB)
- Developed scripts (PowerShell, Bash) and code (HTML, CSS, PHP) to automate the process.
Awards
-
November 2014
CRA
Community Volunteer Income Tax Program (Multiple)
Helped students to file their taxes when in school on the behalf of University and CRA.
Volunteer
On-Point Volunteer Association
May 2016 – August 2018
Communication Director
Leading volunteer activity for the organization and handling technology division
Highlights
- Make the impact on community with 1000+ hours of volunteer activity.
- Helped students to provide the volunteer oppurtunities
- Expanded the connection with other volunteer organization
CRA
May 2016 – August 2018
Community Volunteer Income Tax Program
Volunteer activity with Univeristy to host tax clinics.
Highlights
- Helped 100+ students with this volunteer activity
- Awarded with certifcate to provide the community support
Projects
- Database Migration: Migration of Database from private cloud to public cloud (AWS)
- Monitoring dashboard and Alert management: Setup automated Grafana dashboard in the cloud for application monitoring and alert management using PagerDuty
- Rancher to Kubernetes migration: Migrate container orcastration from Racnher to Kubernetes in production and non-production
- End to End application and infrastructure setup: Design and implement the infrastructure and application environment on kubernetes from scratch
Contact
Edmonton, Alberta Canada
(xxx) xxx-xxxx
Education
-
2011 2013
-
2006 2010
Skills
Cloud Services
Master
AWS
Azure
GCP
Container/Orchestration
Master
Docker
Kubernetes
Rancher
Databases
Advanced
MySQL
MariaDB
PostgreSQL
Mongo
Infrastructure As Code
Advanced
Terraform
Cloudformation
ARM
Chef
Operating Systems
Advanced
MacOS
Linux (Ubuntu, RHEL, Amazon Linux)
Windows
Applications
Master/Advanced
OKTA
JumpCloud
GitHub
GitLab
Jenkins
PagerDuty
NewRelic/DataDog
Kibana
Grafana
JIRA
Office 365
Keeper
NetSkope
OpenVPN
Slack
Teams
Miro
Notion
PhotoShop
Postman
Figma
Web Technologies
Advanced
DNS
SSO
SSL
LDAP
TCP/IP
Firewalls
IPS/IDS
SIEM/SOAR
VOIP
VPN
Web Languages
Intermediate
Python
Bash
HTML
CSS
PHP
Leadership
Advanced
Project Management
IT Management
DevOps Manager
Interests
Technology
Security
Automation
Internet
AI and ML
Handyman
Painting
Drywall
Carpentry
Landscaping
Home Maintenance
Home Repairs
Photography
Portrait
Newborn
References
Available upon request...